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Last Updated: 1 January 2026 Version 2.4

Privacy Policy 1988rice — Our Commitment to Protecting Malaysian Users' Data

At 1988rice, your privacy is not a minor concern — it is a responsibility we take seriously. This document clearly explains what data we collect, how it is used, and your rights as a user of our platform.

By using the 1988rice, you agree to the data collection and usage practices described in this document. Please read it carefully before using our services.

🛡️ 1988rice's Six Core Privacy Principles

How 1988rice protects the personal information of every Malaysian member.

256-Bit SSL Encryption at All Times

All communications between your device and our servers 1988rice is protected by 256-bit SSL encryption — the same level of security used by major Malaysian banks such as Maybank and CIMB. None of your information travels in plain text that could be intercepted.

Your Data Is Never Sold

1988rice has never and will never sell, rent, or share members' personal information with advertisers, marketing companies, or any third party for commercial purposes without your explicit consent. This is our absolute commitment.

Minimum Necessary Data Only

We only collect information that is strictly necessary to provide our services 1988rice for you — account registration, transaction processing, and legal compliance. No excess data is collected without a clear reason.

Your Data, Your Control

You have the full right to access, amend, download, or request deletion of your personal data held by 1988rice at any time. Contact our team and we will process your request within a reasonable timeframe.

Malaysian Legal Compliance

Privacy Policy 1988rice is designed in accordance with applicable data protection laws in Malaysia. We ensure that all data handling practices remain compliant with regulations in force from time to time.

Segregation of Funds & Member Data

Members' financial and personal data 1988rice are stored in isolated systems with strict access controls. Only authorised personnel with a legitimate business need may access member data — subject to continuous monitoring and auditing.

This Privacy Policy ("Policy") describes how 1988rice ("We", "Platform") collects, uses, stores, and protects your personal information ("Personal Data") when you use our platform at https://1988rice.net. This Policy applies to all users of the 1988rice — including visitors who have not registered, registered members, and former members who have closed their accounts. By using the platform 1988rice, you consent to the collection and use of data as described in this document. If you do not agree, please discontinue use of our services.

1

Information We Collect

1988rice collects various types of information in order to provide a secure, fair, and fully functional service. The information we collect falls into three main categories:

Information You Provide Directly:

  • An active Malaysian phone number (used as your primary account identifier)
  • Account password (stored in encrypted form — we do not store passwords in plain text)
  • Full name (for identity verification purposes when required)
  • National ID or passport number (for KYC verification where certain transaction limits apply)
  • Your e-wallet or bank account details used for deposits and withdrawals — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX
  • Any additional information you voluntarily provide to our support team 1988rice during a support session

Information Collected Automatically During Use:

  • Your device's IP address
  • Device type, operating system, and web browser version used
  • Login timestamps and in-platform activity
  • Your in-account game history, bets, deposits, and withdrawals
  • Pages visited and time spent in each section of the platform
  • Cookie and session data (explained in greater detail in Section 5)

Information from Third-Party Sources (limited):

  • Identity verification information from KYC (Know Your Customer) service providers, used to meet our legal compliance requirements
  • Payment verification data from e-wallet providers and banks when you make a deposit or withdrawal

1988rice does not collect credit or debit card information directly. All financial transactions are processed through third-party payment providers that maintain their own security standards.

2

How We Use Your Data

Data collected by 1988rice used exclusively for purposes related to delivering the platform's services to you. The specific purposes for which your data is used are as follows:

Purpose of Use Data Involved
Account management & security Phone number, password, IP address, device data
Deposit & withdrawal processing E-wallet / bank details, transaction history
Fraud prevention & anti-money laundering Transaction history, betting patterns, IP address, KYC
Legal & regulatory compliance Full name, identification number, transaction data
Customer support services Account history, previous communication records
Personalise your platform experience Game history, favourite games, preferred language
Sending promotions & relevant offers Phone number (SMS), account activity (with your consent)
Performance analytics & platform improvement Anonymous & aggregated usage data only

We will not use your data for any purpose not listed above without first obtaining your explicit consent. If you no longer wish to receive marketing communications from 1988rice, you may opt out by contacting our support team at any time.

3

Sharing Data with Third Parties

1988rice does not sell, rent, or share your personal data with third parties for their own commercial purposes. However, there are limited circumstances where we need to share your data with certain parties as part of our platform operations:

  • Payment Service Providers: When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the transaction details required to process your payment are shared with the respective provider. Each of these providers maintains its own privacy policy and security standards.
  • Game Providers: To deliver the live casino and slots experience, game providers such as Evolution Gaming and Pragmatic Play may receive limited session data to enable gameplay. This data does not include complete personal identity information.
  • KYC Service Provider: For identity verification and anti-money laundering compliance purposes, we work with approved KYC providers to verify member identities when required.
  • Legal Authorities: 1988rice will disclose user data to the relevant authorities if required to do so by Malaysian law, a court order, or an official request from a legitimate law enforcement agency.
  • Business Transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of the business transaction — but only with a commitment from the receiving party to maintain an equivalent or higher level of privacy protection.

Outside of the situations described above, 1988rice will not share your personal information with anyone without your explicit consent. This is a non-negotiable policy.

4

Data Security & Encryption

1988rice invests seriously in security infrastructure to protect your personal data. The security measures we have in place include:

  • 256-bit SSL Encryption: All communications between your browser or app and the 1988rice is encrypted using TLS 1.3 protocol with a 256-bit SSL key. This means that even if someone were to intercept your data traffic, they would be unable to read it.
  • Hashed Password Storage: Your password is never stored in its original form. We use a strong hashing algorithm with a unique salt for each account, ensuring that even if our database were compromised, your password cannot be recovered.
  • Two-Factor Authentication (2FA): Members 1988rice are encouraged to enable two-factor authentication on their accounts. This adds an extra layer of security, requiring any new login to be verified via your phone number in addition to your password.
  • Continuous Security Monitoring: Our system monitors login activity and transactions in real time to detect suspicious patterns. If unusual activity is detected on your account, we will take proactive steps, including contacting you for verification.
  • Internal Access Controls: Access to user data within the organisation 1988rice is built on a "minimum privilege" principle — only staff with a legitimate operational need are permitted to access specific data, and all access is logged for audit purposes.
  • Regular Security Testing: We conduct regular penetration testing and security audits to identify and address any system vulnerabilities before they can be exploited.

While we implement all reasonable security measures, no system can be guaranteed 100% secure. You also have a role to play — choose a strong password, never share your login credentials with anyone, and report any suspicious account activity to us immediately if you suspect something is wrong. 1988rice yours.

5

Cookies & Tracking Technologies

Platform 1988rice uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit a website. The following are the types of cookies we use:

Essential Cookies Cannot be disabled — required for core functionality

These cookies are required for the platform to 1988rice function properly. This includes login session cookies (which keep you logged in during a gaming session), security cookies (which help detect and prevent fraudulent activity), and language preference cookies. Without these cookies, the platform will not function as intended.

Analytical Cookies Helps us understand how the platform is being used

Analytics cookies are used to collect data on how members use the platform 1988rice — the pages visited most frequently, time spent in each section, and general usage patterns. All such data is collected in anonymous, aggregated form — it is not linked to your personal identity. It helps us improve the platform on an ongoing basis.

Marketing Cookies Can be disabled through your browser settings

Marketing cookies are used to display relevant offers and promotions 1988rice that are more relevant to your activity. You can manage or disable marketing cookies through your web browser settings at any time without affecting the platform's core functions.

Most web browsers allow you to view and manage cookies through browser settings. However, disabling essential cookies may affect platform functionality 1988rice and your overall gaming experience.

6

Your Rights as a User

As a member of 1988rice, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days of receiving your request.

Right to Rectification

If your personal data stored in our systems 1988rice is inaccurate or out of date, you have the right to request a correction. Please contact our support team with the relevant supporting documentation.

Right to Erasure ("Right to be Forgotten")

You may request the deletion of your personal data from our system 1988rice. However, we may need to retain certain data as required by law or to resolve outstanding disputes.

Right to Data Portability

You have the right to request an export of your personal data in a machine-readable format (such as CSV or JSON) for your own use or to transfer to another service provider.

Right to Object to Marketing Processing

You may withdraw your consent to receive marketing communications from 1988rice at any time. Data processing for essential operational purposes is not affected by this choice.

Right to Lodge a Complaint

If you are not satisfied with how 1988rice handles your personal data, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

To exercise any of the above rights, contact us by email at support@1988rice.net or via 24/7 live chat. Please include your full name and registered phone number with your request so we can process it promptly.

7

Data Storage & Deletion

1988rice retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, subject to applicable legal requirements:

  • Active Account Data: For as long as your account remains active at 1988rice, your account data will be retained to allow you to access our services and view your activity history.
  • Data After Account Closure: Once the account is closed, 1988rice will retain transaction records and identity data for the minimum period required by law — typically between 5 and 7 years — for anti-money laundering compliance and regulatory purposes.
  • Support Communication Data: Records of communications between you and our support team 1988rice is retained for 2 years after the last interaction for reference and dispute resolution purposes.
  • Security Log Data: Security and access logs are retained for 12 months for security investigation purposes if required.

Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

If you wish to request early deletion of your data and there are no legal grounds preventing this, please contact our 1988rice via email or live chat. We will process your request within 30 business days.

8

Minor User Privacy

Platform 1988rice is intended strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from anyone under the age of 18. If you find that a person under 18 has registered an account at 1988rice, please notify us immediately at support@1988rice.net.

Once verified, we will close the account, delete all data associated with the underage individual, and return any deposits made to the identifiable original source. We take the protection of children and minors extremely seriously.

If you suspect that a minor is using the platform 1988rice, please report it to us immediately. We are committed to protecting vulnerable individuals from the harms of gambling.

9

Changes to the Privacy Policy

1988rice reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When changes are made:

  • The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment.
  • For significant changes that materially affect how we use your personal data, we will endeavour to notify you via an in-platform notice or through your registered phone number.
  • Continued use of the platform 1988rice after any changes take effect will be considered your acceptance of the updated Privacy Policy.

We encourage you to review this page periodically to stay informed of the latest version of the Privacy Policy 1988rice. A version history of the Privacy Policy is available upon request through our support team.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 1988rice handles your personal data, we strongly encourage you to contact us directly:

  • Email: support@1988rice.net — for privacy enquiries, please include the subject line "Data Privacy Enquiry" for faster processing
  • Live Chat 24/7: Available directly on the platform 1988rice — click the chat icon at the bottom corner of your screen at any time
  • Response Time: Privacy enquiries are typically addressed within 5 business days by email, and near-instantly via live chat

We are committed to responding to all privacy-related requests and enquiries with seriousness, transparency, and in a timely manner. Your trust is something that 1988rice will never take lightly.

Contact the 1988rice Privacy Team

Have questions about how we handle your data? The 1988rice and are happy to assist in Bahasa Melayu.

Privacy Enquiry Email
support@1988rice.net
Live Chat
Available 24/7 — response within minutes
Email Response Time (Privacy)
Within 5 business days

All privacy-related enquiries may be submitted in Bahasa Melayu or English. Our team 1988rice will respond in the same language as your request.

❓ Frequently Asked Questions – 1988rice Privacy Policy

Answers to the most frequently asked questions about privacy and data protection at 1988rice Malaysia.

No. 1988rice does not directly store any bank card or credit card details in our systems. All financial transactions — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX — are processed through third-party payment service providers that maintain their own security and encryption systems. What 1988rice does retain are transaction records (such as amount, date, and payment method used) for accounting and dispute resolution purposes — not full account numbers or sensitive card details.

Yes, you may request the deletion of your personal data by contacting the 1988rice support team via email at support@1988rice.net. However, there are a few limitations you should be aware of: First, we may be required to retain certain records as mandated by law — financial transaction records are typically kept for 5 to 7 years for anti-money laundering compliance purposes. Second, if there is an unresolved dispute between you and 1988rice, the deletion may be deferred until the matter is settled. Outside of these legal constraints, we will process your deletion request within 30 business days and send you a confirmation once completed.

While 1988rice implements comprehensive security measures to prevent data breaches, we have a clear incident response procedure in place should an unexpected event occur. In the event of a data breach that materially affects members' personal information, 1988rice will: (1) Immediately contain the breach and assess the scope of its impact, (2) Notify affected members via their registered phone number within a reasonable timeframe, (3) Report to the relevant authorities as required by law, and (4) Take remedial steps to prevent similar incidents in the future. We encourage you to monitor your account and report any suspicious activity to us immediately.

1988rice will only disclose user data to Malaysian government authorities or law enforcement if legally required to do so — for example, pursuant to a valid court order, search warrant, or official request from an enforcement agency with the relevant jurisdiction. We do not voluntarily or proactively share user data with any government agency without a proper legal basis. Where permitted, we will endeavour to notify you of any such disclosure before it takes place.

To stop receiving marketing communications from 1988rice, you have several options. First, log in to your account and navigate to notification settings to turn off marketing communications. Second, contact the 1988rice support team via 24/7 live chat or email support@1988rice.net and request to opt out of marketing communications. Opt-out requests will be processed within 5 business days. Please note that opting out of marketing communications will not prevent us from sending essential account-related communications — such as transaction confirmations, security alerts, or notices of important terms changes.
1988rice's Data Protection Commitment to Malaysian Users

At 1988rice, we understand that your trust is the foundation of our relationship. Every time you deposit via Touch 'n Go, GrabPay, or FPX, play slots or live baccarat, or bet on Malaysia Super League or MPL Malaysia matches — you are entrusting us with your personal and financial information. We do not take that trust lightly. We continually invest in security technology, staff training, and best-in-class privacy practices to ensure your data remains protected at all times.

This document should be read in conjunction with Terms & Conditions and page Responsible Gaming ours for a full overview of how 1988rice operates and protects the interests of its members. Any enquiries may be directed to support@1988rice.net or via 24/7 live chat.

Play Safe & Confident at 1988rice

Your data is protected, your privacy is respected. Register for a free account and enjoy a trusted online casino experience in Malaysia alongside over 500,000 1988rice members.

Bahasa Melayu